Services and mode of cooperation The kind of service which BIRD may provide to your company can be summarized by the following headlines: Situation analisys and determination of weak spots Training and implification of specific methods and management skills (see list below). Work out of a quality management system according to requirements of international or branch specific standards. Project management or project monitoring for innovations in organizations or operations like: Restructuring an reorganization Transfer of location Product development and product launch Introcuction of group activities an flexible time schemes Correction and improvement projects Reports on companies assessments. Execution of or assitance on supplier audits. Measurement of customer satisfaction. Consulting and support on recruiting of specialists. BIRD is working as a direct contractor as well as a subcontractor for leading consulting companies. The cooperation target, volume, and mission time are to be deter-mined and calculated by the partners at the beginning of the cooperation. Any company specific information which come to the knowledge of the consultants in the course of the execution of an order will be handled with strictest confidence. The supported company will be mentioned as reference only when an explicit agreement was achieved. List of significant methods and skills:   Flexible Manufacturing (FM)  Quality Function Deployment (QFD) Advanced Quality Planning (APQP) Production Part Approval Process(PPAP) Failure Mode and Effects Analysis (FMEA) Portfolio Analysis Control of Product Safety Production Planning Design of Experiments(DOE) Statistical Process Control Value Analysis Process Capability Analysis Business Planning Risk Analysis
	© B I R D – BUSINESS IMPROVEMENT RESOURCES DEVELOPMENT Dipl.-Ing. Manfred Hinderer – Walter-Heller-Str.14 – 70563 Stuttgart – Germany – eMail: manfred.hinderer@bird-service.de  Tel: (+49)711 / 7353413 – FAX: (+49)711 / 731771 – Mobil: (+49)171 / 2602709